How this website handles information.

1. Scope

This notice explains how EasyFix handles information collected through easyfix.in. It covers enterprise enquiries submitted through this website, optional analytics preferences and basic technical records required to operate and protect the site. A signed customer or service agreement may contain additional data-processing terms for a live programme.

2. Information we collect

When you send an enquiry, we may collect your name, work email, company, phone number, service interest, operating locations and the information you include in your message. Please do not submit passwords, government identifiers, payment-card information, health information or confidential customer data through the enquiry form.

The hosting platform may process technical information such as IP address, browser, device, request time and security events to deliver and protect the website. If optional analytics is configured and you consent, analytics tags may process usage information such as pages viewed and referral source.

3. Why we use it

We use enquiry information to respond, assess whether EasyFix can support the requested work, arrange discovery, prepare a proposal and maintain a record of business communication. Technical records are used to deliver, secure, diagnose and improve the website. Optional analytics is used only after the choice shown on this site has been accepted.

4. How information is shared

Information may be available to authorised EasyFix personnel and configured service providers supporting website hosting, security, communications or customer-relationship management. Access is limited to the relevant operational or enquiry-handling purpose. We may also disclose information when required by law, to protect rights or security, or as part of a corporate transaction subject to appropriate safeguards.

The form is designed to send data to a server-side endpoint configured by EasyFix. If that endpoint is not configured or temporarily unavailable, the site clearly offers a pre-filled email instead; it does not pretend the form was delivered.

5. Retention and security

EasyFix retains enquiry records only as long as reasonably needed for business follow-up, legal obligations, dispute handling and legitimate operational records. The period depends on the enquiry outcome and whether it becomes a contracted relationship. Reasonable organisational and technical measures are used, but no online transmission or storage system can be guaranteed completely secure.

6. Your choices and rights

You can decline optional analytics in the consent prompt. You may ask about access, correction, withdrawal of consent, erasure or grievance handling by contacting EasyFix. A request may require reasonable identity verification and may be limited where retention or processing is required by law or a continuing contractual obligation.

Browser controls can also remove local storage used to remember an analytics preference, after which the site may ask again.

7. External links

This site may link to third-party websites such as LinkedIn or cited publications. Their privacy practices are controlled by those organisations, not by this notice.

8. Updates

EasyFix may update this notice when the website, operating practices or applicable requirements change. The effective date above indicates the published version.

9. Contact

For a privacy question or request, email solutions@easyfix.in with “Privacy request” in the subject line and enough detail to identify the relevant interaction.