Every corporation depends on the repair and maintenance work to run its operations smoothly. Most companies can manage the repair and maintenance work within their factories or offices. Managing repair and maintenance at the customer locations has been a known challenge.
For instance, an EV charging company may have in-house technicians that look at the repair and maintenance work at their base locations. However, if the same company supplies the EV charging to companies and individuals, round the clock service of technicians at client locations is needed. Managing such a workforce and systems requires investments.
Who needs Repair and Maintenance?
Every manufacturer of appliances, equipment and facilities requires repair and maintenance services for their customers. Some businesses hire technicians to render these services. However, this strategy limits their presence to specific locations. The companies using the local handyman professionals face frequent complaints about sub-par service quality and issues in arranging petty cash.
How do the Leading Brands Manage Service for their Customers?
The leading brands focus on their core expertise of manufacturing or selling products like appliances and pieces of equipment. Manufacturing and selling is a huge business area that needs dedicated monitoring and management. Patents, raw materials, running factory, assembly lines, understanding the market, pricing and promotion need a complete focus.
Extending service at the customer's location is a different ball game- build a workforce of trained technicians, create similar models across all the service locations, set up processes and technology to track orders. These requirements restrict growth.
India's leading manufacturers, online and offline retailers are using the services of Easy Fix to bridge the gap between their sales and service. Easy Fix provides a ready service infrastructure that brands can use to offer on-site service, extended warranty, repair and maintenance all over the country with a single agreement with Easy Fix.
How Easy Fix Works?
Easy Fix is a technology-driven platform that connects brands, technicians and efficient processes and systems to manage on-site services. Here is how Easy Fix works.
Get a Complimentary Demo
Easy Fix offers a complimentary demo of the "plug and play" service offerings in the local business environment. Try Easy Fix services for superior service to customers, save cost and boost business growth.
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